Terms of Service

1. Acceptance of Terms

By accessing or using the Aussie Peptide website (the "Site") or purchasing any product from us, you confirm that you are at least 18 years of age, that you have read and understood these Terms of Service ("Terms"), and that you agree to be bound by them. If you do not agree to these Terms, you must not use the Site or purchase any products.

2. Research Use Only

All peptides and compounds listed on this Site are sold strictly for legitimate in-vitro scientific research conducted by qualified researchers in professional laboratory settings. By purchasing any product, you represent and warrant that:

• You are a qualified researcher, scientist, or institution purchasing for lawful laboratory research purposes only.
• You will not use any purchased compound for human consumption, veterinary use, or any purpose other than in-vitro research.
• You understand that the compounds have not been evaluated or approved by the Therapeutic Goods Administration (TGA) or any equivalent regulatory authority for therapeutic use.
• You will comply with all applicable local, state, and federal laws and regulations governing the purchase, handling, storage, and use of research chemicals.

3. Eligibility, Minors & Capacity

You must be at least 18 years of age, have legal capacity to enter into a binding contract, and be authorised to use the nominated payment method in order to place an order with Aussie Peptide. By using the Site or placing an order, you represent and warrant that you satisfy each of those requirements.

If you misrepresent your age, legal capacity, identity, or payment authority in connection with an order, that conduct constitutes a material breach of these Terms. In those circumstances, we may refuse service, cancel the order, decline future orders, report the matter where appropriate, and take any other action reasonably necessary to protect our business, payment providers, and customers.

4. Product Information & Accuracy

We make every reasonable effort to ensure that product descriptions, purity data, and specifications displayed on the Site are accurate. Certificates of Analysis (CoA) are available for every batch in our CoA Library. However, we do not warrant that product descriptions or other content on the Site are error-free, complete, or current. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

5. Ordering & Payment

By submitting an order through the Site, you are making an offer to purchase the selected products at the stated price. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be placed for non-research or fraudulent purposes. Prices are listed in Australian Dollars (AUD) and are inclusive of applicable GST unless otherwise stated. Payment must be completed in full before any order is dispatched.

6. Shipping & Delivery

We endeavour to dispatch all in-stock orders within one business day of payment confirmation. Shipping times are estimates only and are not guaranteed. Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by customs, carrier issues, or circumstances beyond our control. It is your responsibility to ensure that importing the relevant compounds is lawful in your jurisdiction.

Where a product is sold on a pre-order basis, any dispatch date, ETA window, or estimated stock arrival date is an estimate only and is not guaranteed. Pre-order timelines may change due to supplier, manufacturing, import, customs, freight, or carrier delays and other circumstances outside our reasonable control.

7. Returns & Refunds

Due to the nature of research compounds and the requirement for cold chain integrity, we do not accept returns of opened or used products. If you receive a product that is damaged, incorrect, or defective, please contact us within 7 days of receipt with supporting evidence (e.g., photographs). We will assess each case on its merits and, at our discretion, offer a replacement or refund. Full details are set out in our Returns & Refunds Policy.

If an order is placed through fraudulent or false misrepresentation of age, legal capacity, identity, or authority to use a payment method, and the order has already been dispatched, no refund will be provided for dispatched consumable, health, or research goods that cannot safely be returned or resold due to their nature, to the extent permitted by law.

Refunds are not automatically available solely because a pre-order dispatch or stock arrival estimate is delayed. Any request for a refund arising from a pre-order delay will be assessed by us on a case-by-case basis. We may approve a refund where a delay becomes unreasonably long or where we otherwise consider a refund appropriate in the circumstances, but any such refund remains at our discretion except where a remedy is otherwise required by law.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law or any other law where those rights cannot lawfully be excluded, restricted, or modified.

8. Disclaimer of Warranties

To the maximum extent permitted by law, the Site and all products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Aussie Peptide and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or products, including but not limited to personal injury, property damage, lost profits, or data loss — even if we have been advised of the possibility of such damages. Our total liability to you for any claim shall not exceed the amount paid by you for the specific product giving rise to the claim.

10. Intellectual Property

All content on the Site, including text, graphics, logos, and product descriptions, is the property of Aussie Peptide and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from any Site content without our prior written permission.

11. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to the collection and use of your information as described in our Privacy Policy.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Australia. You agree to submit to the exclusive jurisdiction of the courts located in Australia for the resolution of any disputes arising from these Terms or your use of the Site.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. The updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

14. Contact Us

If you have any questions about these Terms of Service, please contact us at:

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